Practical Information

Get ready for a relaxing day at The Well

Check-In

Upon arrival, please check in at the reception. A valid ID is required, and the minimum age is 18 – or 16 when accompanied by a parent.

When you check in, you will receive an electronic wristband. This wristband is used to lock your locker and serves as a payment method during your stay. It must be returned upon check-out.

After check-in, bring your bathrobe, shower and sauna towel, and slippers with you to the changing room.

Changing Room

We have separate changing rooms for women and men. If you do not identify as either or prefer a different solution, you are welcome to speak with the reception to find a changing room option that suits you.

The lockers are electronic and are locked with the wristband you received at check-in. After the changing room, proceed to the showers, where showering without swimwear is required. All showers are equipped with The Well’s signature products: shampoo, conditioner, shower gel, and facial cleanser. Once finished, put on your bathrobe and slippers, bring your towels, and enter the spa facilities.

Spa Etiquette

Our spa etiquette is based on continental bathing traditions with natural nudity. You are welcome to wear swimwear, *but it is not allowed in saunas and steam baths. In these areas, you may choose to cover yourself with a towel or a pesthemal.

*Every Tuesday is swimwear day, and it is mandatory to wear swimwear throughout the entire spa.

The Well is wheelchair accessible, with easy access to all our facilities. Please contact us if you have specific needs, and we will be happy to assist you.

Hygiene Rules

Thorough body washing in the locker room shower is mandatory before entering the spa. Shower without wearing swimwear.
For hygiene and health reasons, swimwear is not permitted in saunas and steam baths. You may cover yourself with a towel or a pesthemal. Read more about natural nudity.
To avoid body sweat in the pools, everyone must shower naked after visiting the sauna and steam bath.
In saunas with wooden benches, you must sit or lie on your sauna towel so that your skin and feet do not touch the wood.
In steam baths with tiled benches and seats, please rinse thoroughly with the hose where you have been sitting. Feel free to rinse before sitting as well.
In lounges, bars, and restaurants, you must wear a bathrobe and slippers.
Towels are not allowed in lounges, bars, or the restaurant. Please hang them in the designated areas.

Code of Conduct

All visitors to The Well must accept the code of conduct upon check-in. The code of conduct is part of the guest agreement.

Use of mobile phones and cameras is not permitted
Our saunas and steam baths are quiet zones
Verbal and non-verbal disturbing or indecent behavior is not allowed. Any form of sexual activity is strictly prohibited. Guests who do not respect this will be immediately expelled from The Well without compensation, and in serious cases, reported to the police.
Diving, jumping, or rough play in the pools is not allowed. Please be considerate of other guests and avoid unnecessary splashing
Smoking indoors in The Well's facilities is not permitted
The use of diving masks, swimming goggles, or other diving equipment is not permitted in The Well Spa
Bringing or consuming your own food and drinks at The Well is not allowed
Personal belongings must be stored in the lockable lockers. The Well is not responsible for theft, damage, or loss of belongings
The Well is a bathhouse with natural nudity – we encourage nudity in areas where it feels natural, such as bathing and shower areas. To ensure a comfortable experience for all guests, we ask that you refrain from walking around or queuing while naked.

Practical Information

Check-In

Changing Room

Spa Etiquette

About The Well

Guest

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