Practical Information

The Well is the largest spa in the Nordic region, just 15 minutes from Oslo. The Well is built on continental bathing traditions with natural nudity. You are welcome to wear swimwear, *but in saunas and steam baths, swimwear is not allowed. In saunas and steam baths, you can choose to cover yourself with a towel or a peshtemal.

*Every Tuesday is swimwear day, and it is mandatory to wear swimwear throughout the entire spa facility.

Check-in

You check in at the spa reception and provide your contact information. Please note that valid ID must be provided at check-in. The age limit at The Well is 18 years old - 16 years old if you are coming with your parents.

When you check in, you will receive an electronic wristband that you use as a key for your locker and as payment during your visit. You deliver back the wristband when you check out.

Once you have checked in, you can make your way to the changing rooms, taking with you a bathrobe, towels for the showers and sauna, and a pair of slippers.

Changing Rooms

There are separate changing rooms for men and women.

The lockers are electronic, and you use your electronic wristband as a key.

Once you have changed and locked your locker, you make your way to the showers. Please remove any swimwear when showering. You don't need to bring any products with you, as every shower has The Well's signature products – shampoo, conditioner, shower gel and facial cleanser.

After showering, put on your bathrobe and slippers and bring your towels with you into the spa area.

Hygiene Rules

All guests must shower properly in the changing room showers before entering the spa. Please shower without swimwear
We have rules about wearing swimwear in our saunas and steam rooms, for hygienic reasons. Read more about The naked truth
All guests must shower naked before and after a sauna or steam room to shower off sweat, especially before going in the pools
In the saunas with wooden benches, guests must sit or lie on their sauna towel so that there is no contact between their skin/feet and the wooden benches
We ask all guests to rinse the tiled benches and chairs in the steam rooms after use, using the water hose provided. It is also a good idea to rinse the benches/chairs before sitting down
Please wear your bathrobe and slippers in the lounges, bars and restaurant
You are not allowed to bring any towels to the lounges, bars and restaurant. Please hang these up as indicated

Well-being rules

All guests at The Well must sign to accept the rules for well-being when they check in. These rules are a part of our guest agreement.

It is not permitted to use a mobile telephone or camera in our facilities
Our saunas and steam rooms are quiet zones
Verbal and non-verbal upsetting and indecent behavior is not permitted. Any form of sexual activity is strictly forbidden. Guests who do not respect these rules will be immediately removed from The Well with no form of compensation. If the guest's behavior is severe, the incident will be reported to the police
Diving, jumping or dangerous games are not allowed in the pools. Please show respect for the other guests and avoid unnecessary splashing
It is not allowed to bring or consume your own food and drink at The Well
Personal property shall be kept in the lockers in the changing rooms. The Well accepts no liability for damage to or theft or loss of personal property
The Well is a spa where being naked is seen as natural – so we are naked where it is natural to be so. Please always show respect for other guests

Spa Shop

In the Spa Shop at the reception, you will find a wide selection of The Well Signature products, as well as other brands like Skandinavisk, Wouf, and Chimi. You can also purchase gift cards for The Well here.

The Well Signature series is inspired by the Nordic forest and contains carefully selected ingredients. Essential oils from pine, juniper, sandalwood, bergamot, and rock rose create a well-balanced and pure scent. Additionally, all products from The Well Signature are vegan.